Review of Integra x9 Quadratic (Drivers)

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Submitted By: 
BobOrr
Brand: 
Integra
Model: 
x9 Quadratic
Category: 
Quality: 

hosels needed reamed to avoid over sanding the shafts. Welds seem to come loose as is often the case with 460 heads that come from clone companies

Pros: 

heads look good and when they perform they do well. QC is somewhat lacking as heads come in with pretty wide spectrum of weights ie 196 gms to 202gms for drivers

Cons: 

Absolutely terrible customer service. For the second time I have had a head crack on the weld line and taken it back to have it replaced for my customer. Their heads are supposed to be warrantied against defects but on both occasions the owner refuses to even discuss an exchange. My recommendation.Don't do business with them as the will not stand behind their products

Summary: 

won't do further business with the company. the owner over rules the customer service agents and doesn't stand behind defective products

Overall Rating: 
1